Your perspective

• Join a pioneering company: Be part vaylens mission to empower simple and reliable EV-charging in the Nordics.
• Hands-on experience with creative freedom: Enjoy the autonomy to test new ideas and approaches in a supportive environment.
• Innovative culture: Collaborate with passionate colleagues who are committed to driving change and innovation.
• Flexibility: Benefit from flexible working hours and remote options.
• Professional growth: Unlock exciting career growth opportunities

Your mission

• Market transformation: Position vaylens as a leading E-Mobility solution in Sweden.
• Customer training: Conduct engaging training sessions (remote and on-site) to ensure optimal product use.
• Customer engagement: Build strong, lasting relationships while addressing inquiries and resolving challenges.
• Creative problem-solving: Contribute to product success through hands-on involvement.
• Feedback collaboration: Act as a bridge between customers and internal teams, driving product improvements.
• Product development support: Contribute to the growth and success of our product through hands-on involvement and creative problem-solving.

Your profile

• Experience: 3–5 years in Customer Success, Key Account Management, or similar roles, ideally in SaaS or e-mobility.
• Education: Bachelor’s degree in Business Administration, Business Informatics, Industrial Engineering, or related fields.
• Technical skills: Proficiency with CRM tools (e.g., Salesforce).
• Mindset: Hands-on, proactive, and solution-oriented, with a creative and independent working style.
• Communication: Excellent verbal communication skills for client calls, training sessions, and stakeholder engagement.
• Languages: Fluent in English and Swedish; additional Nordic languages are a plus.
• Location: Based in Sweden with occasional on-site visits.

About us

vaylens develops innovative software and SaaS solutions for the marketing and management of charging stations for electric vehicles. The company supports operators in the management, control and monitoring of their charging infrastructures and offers technical support and training to ensure that customers get the most out of the vaylens products. vaylens is based in Dortmund and part of the KOSTAL Group. For more information, visit: vaylens.com